During the integration setup, Display Church (D.C) will ask for permission to access the following Planning Center (PCO) items: People (mandatory), Calendar (to access your calendar events), and Groups (if you are using our Groups widget).
The person logged in to Display Church (D.C) must have PCO access to the permissions you are allowing. If not, there will be a Scopes issue.
We strongly recommend creating a unique PCO profile just for the Display.Church--PCO integration. In this way, this user will always be with your organization regardless of staff changes within your church. We don't recommend using your own or an existing staff member or volunteer PCO profile for this integration.
Permissions issues (examples)
Below are two examples using the Groups widget. However, such situations could be the same for Calendars, Event Alerts, and Sign-up Forms.
Situation 1: You have enabled Groups in D.C, BUT the person logged in to D.C does not have Groups access in PCO.
Display.Church
Planning Center
Situation 2: The person logged in to D.C has Groups access in PCO, HOWEVER you have not enabled it in D.C.
Planning Center
Display.Church
Situation 3: The person logged in to D.C does not have Groups access in PCO, AND you have not enabled it in D.C.
Planning Center
Display.Church
Please make sure that the person logged in to D.C has access to Groups in PCO AND you have enabled Groups in D.C.
HOW TO GET TO THE INTEGRATIONS PAGE
Log in to D.C.
 | Option 1 (for first-timers only)In your Dashboard, click on Integrate with the platform of your choice. D.C will take you to the Integrations page.
NOTE: This is a one-time method. After you set up at least 1 integration, this option will be greyed out as completed.
To set up further integrations or manage existing integrations, use the method below. |
| Option 2 (good for first-time and every time)Look at the main menu in the left-hand most column of your screen. Choose Integrations. |
Either way, the Integrations page will open.
Here is a closer look at the PCO integration...
| Why do some integrations have gold crowns? The gold crown means that the integration is premium (only available with paid plans). |
THE PLANNING CENTER (PCO) INTEGRATION PROCESS
Before you begin...
You will need your PCO church center.
To find your church center name, log in to PCO and click on registrations.
Click on the Church Center downward arrow. Choose Visit on Church Center.
The name you need is the text BFORE the '.churchcenter' (see blue box in image below for position of the text you need). Make a note of this name.
Step 1: Click on the Start integration button. The button will turn blue as you hover over it.
Step 2: Complete the New Integration form. Give D.C the permission required. This is called Scopes. For more information about Scopes: https://help.display.church/en/articles/6501910-scopes.
Step 3: Click on the blue Integrate with PCO button.
Step 4: If you are not logged in to PCO, you will be taken to the log in screen.
Step 5: If you need to give permissions, DCE will prompt you. Here are two examples:
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Click on Allow to continue with the integration.
Step 6: Once logged in, the confirmation below will display. Click on the blue GO TO INTEGRATIONS PAGE button.
Step 7:
As you can see in the image above, the integration was successful because there is now sync information.
You will also get a confirmation email. Make sure to check all your folders -- sometimes important things end up in Spam!
